Best Practice for Technical Representatives
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TT02: Best Practice for Technical Representatives

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Date Location Price
Aviation Safety Academy, Fairoaks Airport, Surrey, UK £ 895.00*

* VAT will be applied to all bookings at the prevailing rate.

EASA Part M requires Operators to ensure their M.A.302 Maintenance Programme is effective and to monitor their Approved Maintenance Organisations for compliance with the approved maintenance contract. It is commonly the Technical Representative that undertakes this pivotal role, bridging the perspectives of the Operator and the Contractor. Ensuring your Technical Representative is well-prepared will not only facilitate the relationship, but will make certain that their job function is accomplished fully and efficiently.
How will this course benefit me?
This course has been designed to assist with ensuring that the Technical Representative accomplishes their job function from the perspective of Part M in ensuring economic efficiency, safety and ultimately compliance with the M.A.302 Maintenance Programme, in turn ensuring aircraft reliability.The course will give you a clear understanding of the relevant requirements of Part M and how non- compliance can lead to higher costs, lower reliability and possible degradation of safety standards. The strategies covered in the course will provide you with the knowledge and practical skills to successfully oversee the completion of maintenance on your aircraft.
This course will:
  • Improve the Operator’s ability to extend the reach of their Continuing Airworthiness Management Organisation (CAMO) into the Approved Maintenance Organisation
  • Improve the Operator’s ability to control aircraft safety, reliability and maintenance costs
  • Enhance the Operator / Contractor working relationship and improve communication
  • Help Operators ensure compliance with lease conditions
  • Maximise Maintenance Programme effectiveness
Key areas of focus
  • The Technical Represntative's role
  • The EASA regulatory system
  • The concept of airworthiness and requirements of the M.A.302 Maintenance Programme
  • Approved data and deviations - what is acceptable?
  • Requirements for Continuing Airworthiness Records
  • Maintenance and Inspection Standards
  • The Maintenance System requirements
  • Meeting styles and strategies
  • The monitoring function as required by Part M
  • Parts and materials, including PMA
Is this course right for me?
This is a practical application course specifically suited to:
  • Technical Representatives
  • Continuing Airworthiness Managers
  • Staff involved with management of the M.A.302 Maintenance Programme
  • Lease company staff
This course would also benefit
  • Maintenance Managers
Delegates should have a basic appreciation and understanding of both Part-M and Part-145.
Course details
Course format: This course is a balanced mix of group discussions, flipchart work and PowerPoint presentations. Managed syndicate exercises give you the opportunity to practise the application and evaluation of new processes and techniques.
Course level: Practitioner Level Training (P) is suitable for those who have worked in the subject for some time, are familiar with core terminologies and concepts and are looking to develop or update their level of knowledge and practical understanding.
Assessment process: Course assessment and feedback from the facilitator.
Course size: 16 persons maximum at our Aviation Safety Academy or on-site at your facility.
Related Courses for Competence Development
TR03: EASA Part M - Understanding the Management of Continuing Airworthiness
TT01: Understanding Maintenance Programme Principles
Further Information
Please download the Course Information pdf for full course details. Alternatively, contact our Training Advisor on: +44 (0) 1276 859 519 or email for more assistance.


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