Does your organisation treat mistakes as learning opportunities — or missed opportunities?
In high-performance, high-stakes environments, the way your organisation responds to human error defines your culture, your safety performance, and your credibility.
At Baines Simmons, we help organisations move beyond the unhelpful extremes of blame or immunity. We work with you to build a mature Just Culture — one that recognises that while people will inevitably make mistakes, what matters is how you respond.
We support you to strike the critical balance: ensuring individuals are held fairly and proportionally accountable while extracting vital learning to protect your future operations.
We don’t just talk about culture — we help you create, embed, and sustain it. Our structured, phased support ensures Just Culture becomes part of your everyday operations:
Our FAiR® (Flowchart Analysis of Investigation Results) System is a simple yet powerful management tool that turns Just Culture theory into reliable decision-making. It enables reviewers and leaders to determine the true nature of an event, understand contributing factors, and decide on appropriate, proportionate responses.
It’s easy to use, requires minimal training, and can be applied by both safety specialists and operational leaders. Most importantly, it ensures your investigations don’t stop at ‘what happened’ — they go on to ‘what needs to change’.
The latest version of FAiR is now available. With clearer logic, improved usability, and enhanced support for fair decision-making, FAiR 3 is your next step in building a robust, high-performing Just Culture.
Click here to learn more and download FAiR 3.
