Practical Skills for Auditors

Key areas of focus

• Introduction to the EASA Management/Quality System and organisational roles and responsibilities
• Risks, defences and requirements - the link to the Management/Quality System ‘Traditional’ and ‘System’ auditing philosophies
• The philosophies of ISO 19011
• Layered audit planning and preparation
• Opening, closing and controlling meetings; effective questioning skills and techniques
• Dealing with difficult people
• Gathering evidence, product sampling techniques and limitations
• Root cause identification
• Audit reporting, tracking and closure

Benefits of AttendingOn completing this course, new and developing quality auditors will be better able to:

• Improve quality targets and accuracy
• Drive system improvements to positively affect both safety and efficiency
• Reduce exposure to corporate risk
• Use their skills to enable value-adding continuous improvement
• Identify underperforming processes
• Improve product safety and improve business value gained from audits

 

Is this course right for me?

This course is ideally suited to those who have limited audit experience (less than two years) in the following roles:

• Quality Assurance
• Quality Control
• Compliance Monitoring
• Newly-appointed Quality Managers

Prerequisites

No specific entry requirements, although basic knowledge of the EASA regulatory framework is helpful.