Recurrent Safety Training - Improving Human Performance and Understanding Human Factors

How will this course benefit me? 
This training course meets the Human Factors continuation training requirements of AMC 2 EASA and MRP Part 145 
A.30 (e). It uses innovative gaming and facilitated learning techniques to:

• Improve knowledge and understanding of influences on human performance 
• Drive personal responsibility for safety and improve safety consciousness 
• Empower staff to report safety concerns and, where applicable, offer solutions
• Reduce human error and the associated costs, rework and wastage through the generation of ideas to improve safety and efficiency by the people who actually do the job
• Demonstrate compliance with EASA or MRP Part 145.A.30 (e)

In-company courses further benefit from:

• A pre-delivery training needs analysis. This drives the course syllabus so that we focus on your areas of need and enables us to consider any relevant quality audit findings. 
• A formal post-delivery report to your quality department, which provides feedback on any safety issues raised with suggested improvement strategies.

Key areas of focus

• Human Factors and Human Performance definitions
• Performance Influencing Factors
• Human Information Processing and Errors
• Behaviours including the importance of professionalism and integrity
• The benefits of reporting errors as well as ‘system weaknesses’ within Just Culture
• Potential strategies to improve human performance issues and safety

This course can be customised to ensure that it appropriately reflects your organisation’s profile

Is this course right for me?
The course is aimed at all maintenance organisation personnel, but is applicable to anybody with an interest in developing their understanding of human performance, human factors and error management. 

It is suitable for all trades from shop-floor to middle management, including:

• Form 4 post holders
• Supervisors and Inspectors
• Certifying staff, support staff and mechanics
• Quality control/assurance staff
• Technical support staff, e.g. planners and technical records staff 
• Store department staff
• Ground equipment operators

Prerequisites 

For maintenance staff from Part 145 organisations - previous attendance on a Human Factors Initial training course, ideally TS07, but potentially provided by another training organisation. 

Attendance on an initial HF course is not a prerequisite for non-part 145 clients. 

Course details
Course format: This course is a balanced mix of gaming, group discussions, flipchart work and PowerPoint presentations including videos. Learning is achieved via game play and facilitated discussion. 
Course level: Practitioner Level Training (P) is suitable for those who have worked in the subject for some time, are familiar with core terminologies and concepts and are looking to develop or update their level of knowledge and practical understanding.
Assessment process: No formal assessment. Two-way dialogue and exercises within the course ensure the facilitator focuses on the greatest areas of need and optimises learning.
Course size: 16 persons maximum at our Aviation Safety Academy or on-site at your facility.