Just Culture Essentials for Leaders & Managers

How will this course benefit me?This one-day workshop provides an engaging and results-driven foundation for Just Culture, equipping participants with the knowledge and skills to elevate personal expertise and drive organisational excellence. A strong Just Culture cultivates a culture of integrity, responsibility, and transparency, enhancing hazard awareness, operational agility, and a motivated team.

Participants will explore how to build and sustain a Just Culture within their organisation, using proven methodologies and strategic tools, including an introduction to the FAiR 3 model. This approach enables key decision-makers and cultural stewards to extract valuable safety insights, evaluate actions with clarity and impartiality, and make smarter choices that drive safety advancements, mitigate hazards, and streamline operations.

A Just Culture doesn't just enhance safety reporting—it establishes a workplace culture that empowers, recognises, and engages staff. It accelerates risk detection, enhances safety foresight, and strengthens teamwork, ultimately leading to greater incident prevention and sharper strategic execution.

This course will give you:

• Confidence and practical skills to implement and sustain a Just Culture.
• Greater influence in shaping positive cultural change across your organisation.
• Improved organisational learning by identifying and addressing reporting barriers.
• Enhanced ability to target interventions that reduce recurring safety events.
• Stronger communication and collaboration, leading to better safety and business outcomes.
• A more engaged and confident workforce, where employees contribute to a safer, higher-performing organisation.

Beyond structured learning, this dynamic and participatory learning experience creates opportunities to exchange insights, build strategic connections, and craft impactful solutions—driving sustainable improvements in workplace safety and operational outcomes.

Key areas of focus

• The role of organisational culture in shaping safety, performance, and trust.
• Understanding and embedding Just Culture principles to drive accountability.
• Developing and sustaining behaviours that reinforce a Just Culture.
• Utilising structured processes and tools, including an introduction to the FAiR 3 model.
• Implementing effective interventions to reduce repeat incidents and enhance learning.
• Unlocking critical safety intelligence to drive continuous improvement and risk reduction.

Is this course right for me?This course is designed to help anyone who is either interested or tasked with implementing or maintaining a Just Culture within their organisation, including:

• Accountable Managers
• Nominated Persons
• Operational Managers
• Human Resource Staff

This course would also benefit:

Anyone responsible for creating and sustaining an Error Management system, including:

• Quality Managers
• Human Factors Specialists
• Error Management Specialists
• Health and Safety Specialists

Prerequisites

• Familiarity with Human Factors and Error Management concepts is desirable but not essential.
• Attendance on a Safety Management course or equivalent working knowledge of safety is desirable but not essential

Course detailsCourse format: This course is a balanced mix of group discussions, flipchart work and PowerPoint presentations. Managed syndicate exercises give you the opportunity to practise the application and evaluation of new processes and techniques.
Course level: Foundation Level Training (F) is suitable for those with little or no prior knowledge of the subject who are looking to develop a fundamental level of understanding, competency and knowledge.
Assessment process: No formal assessment. Formative feedback is provided by the facilitator.
Course size: 16 persons maximum at our Aviation Safety Academy or on-site at your facility. This small class size enables full delegate participation in the scenario-based practical exercises.