Root Cause Analysis - Practical Application

How will this course benefit me?

Compliant with the standards outlined in the CAA guidance document CAP 1760, this course will show you how to investigate all aspects of an event to identify the underlying problem (root cause), separate it from the contributing factors, and enable you to effect changes that prevent re-occurrence and result in demonstrable continuous improvement.

It will equip you with:

• The knowledge on why it is important to identify the true root cause(s)
• The ability to examine all aspects of an event, including processes, procedures, the environment, performance and any extenuating circumstances
• An understanding of terminology
• An overview of best practice
• The skills to develop problem statements
• How to select the correct tool
• How to present your corrective action plan considerations when developing realistic and effective interventions

Key areas of focus

• Emphasis on the responsibilities related to the ownership of non-compliances, identifying the
  root cause(s) and developing realistic, effective and sustainable interventions.
• The importance of developing the problem statement
• Current investigation tools employed in the aviation industry
• What the regulator expects

Is this course right for me?

• Those with responsibility for owning and closing audit non-compliances
• Nominated post holders
• Safety Managers
• Compliance Monitoring/Quality Managers
• Compliance Monitoring/Quality Assurance function personnel
• Those wishing to move away from fire-fighting to a problem elimination approach

Course Details

Course format: This course is a balanced mix of group discussions, flipchart work and PowerPoint presentations. Managed syndicate exercises give you the opportunity to practise the application and evaluation of new processes and techniques.
Course level: Foundation Level Training (F) is suitable for those with little or no prior knowledge of the subject who are looking to develop a fundamental level of understanding and competency.
Assessment process: No formal assessment.  Two-way dialogue and exercises enable the facilitator to assess and optimise delegate learning.
Course size: 12 persons maximum at our Aviation Safety Academy or on-site at your facility

Prerequisites:

There are no prerequisites required to attend this course. It is, however, expected that attendees have a basic understanding of the EASA regulations.