Developing a Strategy for Effective Competence ManagementHaving a firm understanding of how the regulatory competence requirements affect your organisation’s personnel is a game changer - seeing the bigger picture provides added purpose and importance to the competence assessment processes that you may have previously undervalued.
Achieving such clarity across your organisation avoids time and resources being wasted and is central to helping achieve business output and performance.
Applicants for approval and approved organisations must demonstrate they have a systematic and effective approach to demonstrating their competency framework processes. The evaluation process should deliver value and return on investment to the organisation. The process must be able to provide evidence that the key activities identified are taking place and that process ownership is valid throughout the business.
The benefits of a systematic and effective competency management framework within an aviation organisation can bring numerous benefits, and it’s these benefits that assist in effective regulatory compliance. Alongside effective compliance, it’s a key contributor to the demonstration of ensuring your organisation's risk is managed to ALARP.
Service Overview
Building on our extensive experience, we apply project and working methodologies that help you to build from solid foundations, not merely demonstrating compliance, but creating a competence management system aligned with operational reliability and efficiency.
Our recommendations are based on industry best practice and reflect any emerging revised regulatory requirements, future-proofing your management system, processes and competencies.
We re-use or adapt pre-existing arrangements/ systems / processes wherever possible and always aim to build on pre-existing arrangements that are proven to work in your organisation.
The following modules outline the range of support services that we offer to supplement your internal capabilities and capacity. We will be happy to provide ROM costs for the modules you think may be useful and to discuss how we can adapt them to meet your specific needs.
Modules Offered
1. Competence Discovery Workshop
We will validate your ideas and plans and enable you to discover what’s possible and what’s involved with being able to demonstrate a value-adding competence framework. We will identify the initial steps, key challenges and how to get started.
2. Gap Analysis – Policy / Process / Procedures / Facilities / Infrastructure / Competence
As a significant element of the Understand phase, we will complete an assessment of the differences between your current state and that required for the demonstration of an effective competence management framework. This encompasses high-level reviews of your facilities, resources, policy & procedures and staff competence, providing a clear understanding of what needs to be addressed during the preparation.
Our report will provide you with phased recommendations, forming a checklist or to-do list for the project.
3. Competence Management System Review or Development
We will review or provide guidance on the competence management structure, considering all relevant business activities and company structures. Our methodology includes an assessment of the clarity of ownership of responsibilities and functions that are encompassed within the management of competence.
4. Exposition / Handbook / Procedures Development Support or Independent ReviewDrafting
We will support you in drafting your Exposition / Handbook / Manuals and Procedures, embedding suitable pre-existing processes and other systems/material that define your methods of compliance. The format/template for any documents will be agreed upon, and content may be integrated into any document management or information system or document hierarchy that you may use.
Independent review
We will complete an independent review of your competence policies, processes and procedures in readiness for your regulator’s review, should you choose to draft them in-house.
5. Compliance Statement Generation
We recommend the compilation of a compliance statement, used for internal governance and demonstration of conformance to your Accountable Manager and your regulator. This may be developed as part of any independent pre-audit, separate compliance verification activity or preferably, as a living document used as a guide throughout the project.
6. Training
We offer training at Foundation, Practitioner and Advanced levels to support the desired competence development of your team in the following broad areas;
Training may be delivered in one of two ways;
7. Enabler Development
The Baines Simmons SMARRT MAP includes both the management system, as required by the regulations, and organisational enablers as follows;
In our experience, it is these enablers that engage the organisation’s management system to perform at its best.
8. Authority Audit Response Support
Should you receive any findings as a result of the Authority’s assessment, we will help you to:
Methodology
We will support you with the delivery of the modules that you choose, working with you to grow the maturity and subsequent effective compliance of your organisation. Baines Simmons utilises the maturity model, shown below, which is increasingly used by Regulatory Authorities to provide a clear picture of the ability of the organisation to perform.
